PROTECTING YOUR PRIVACY – OUR COMMITMENT

At Billin, we value your privacy. Regardless of whether you are our customer, a visitor to one of our website, or someone we deal with in our ordinary course of business, protecting your privacy is important to us and is a responsibility that we take very seriously.

In this Privacy Policy (the “Policy”), we describe how we collect, use, and disclose information that we obtain and what your rights are in this regard. This Policy applies to the Billin and all its wholly-owned subsidiaries. For the purposes of this Policy, any reference to “Services” is a reference to all the products and services offered by Billin, whether available online or offline, and any reference to “Sites” is a reference to any of the Billin websites (including any mobile version of such websites), whether operated under the banner of Billin or a brand name that we wholly own.

By using our Sites or our Services, or otherwise providing information to us, you agree that your personal information will be handled as described in this Policy. You also agree to the terms for accessing and correcting data as described in this Policy. Your use of our Sites or Services, and any dispute over privacy, is subject to this Policy and our Terms of Service (which are incorporated by reference into this Policy). Depending upon your interactions with Billin, other terms may also be applicable to you.

THE INFORMATION WE COLLECT

Information We Collect Directly From You. When you communicate or do business with us, we collect information from you, and this may include personal information. For example, we collect information from you when you sign up for our Services, create an online account with us, make a purchase, request information, submit a trouble ticket, participate in a contest or survey, or otherwise contact us. The type of information that we collect depends on your interaction with us, but may include, where permitted by applicable law, the following: your name, company name, email address (business or personal), mailing/billing address (business or residential), credit card/billing information, telephone number (business or personal), and any other information that you choose to provide.

We may use your data or feedback collected with your permission for providing much better service to you. None of your data is shared with anyone without your permission.

HOW WE USE THE INFORMATION WE COLLECT

We use the information that we gather about you for the following purposes:

To provide our Services to you, to communicate with you about your use of our Services, and to fulfill your orders.
For the purpose for which you specifically provided the information to us, including, to respond to your inquiries, to provide any information that you request, to address trouble tickets, and for providing customer service.
Where permitted by applicable law, to deliver customized content to you, to offer location customization, personalized help and instructions, and to otherwise personalize your experiences while using our Sites or our Services.
For marketing and promotional purposes, for example, where permitted by applicable law, we may use your information, such as your email address, phone number, or mailing address to contact you with newsletters, special offers and promotions, or to otherwise contact you about products or information we think may interest you including voice, data, and internet communications products and services, as well as to track the success of our marketing and advertising campaigns.
As permitted by applicable law, to assist us in advertising our products and services in various mediums including, without limitation, sending promotional emails, advertising our services on third party sites and social media platforms, direct mail, and by telemarketing.
To better understand how users access and use our Sites and Services, both on an aggregated and individualized basis, to administer, monitor, and improve our Sites and Services, for our internal purposes, and for other research and analytical purposes.
To protect our customers, employees or property — for instance, to investigate fraud, harassment or other types of unlawful activities involving Billin or other carriers that we do business with, and to enforce this Policy, as well as our Terms of Service.

HOW WE SHARE THE INFORMATION WE COLLECT

We may share your information as follows:


In Response to Legal Process. We may disclose the information we collect from you in order to comply with applicable law, judicial proceedings, a court order, or other legal process, such as in response to a court order or a subpoena.
To Protect Us and Others. We may disclose the information we collect from you where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy, or as evidence in litigation in which we are involved.

We do not share your data to any private firm or individual.

JOB APPLICANTS

If you submit your resume or otherwise apply for a job with Billin, we use and disclose the information you submit for employment consideration only unless we otherwise obtain consent from you.

SECURITY

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect through our Sites and the provision of our Services. Despite our best efforts, you will appreciate that no data security measures can guarantee 100% security.

You should therefore take steps to protect against unauthorized access to your password, phone and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen or compromised passwords, or for any activity on your account via unauthorized password activity.

CHANGES TO THIS POLICY

This Policy is subject to change, and any changes to this Policy will be posted on our Sites. All information submitted through the Sites to Billin is subject to the terms and conditions of this Policy, as amended.

HOW TO CONTACT US

You may email us at the following address – please describe the nature of the problem or issue you wish to report in detail, or you may write to us at the following address: support@billin.in

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